From the date of original purchase, the warranty period of different products please contact customer service / sales.
We only cover products purchased from our authorized distributors (listed below).
1.If you purchased the product from elsewhere, please contact the seller for a warranty.
In addition, the product warranty does not cover the following:
• Products purchased second-hand or second-hand
• Products purchased from unauthorized retailers and distributors
Damage due to abuse and abuse
• Chemical, fire, radioactive material, poison, liquid damage
• Damage caused by natural disasters
• Damage to any third party / personal / equipment and other equipment
2.How to make a return / exchange request
If your purchase is covered by our warranty and you believe it is defective, you can contact us to initiate a return request.
Please provide all accessories, manuals and undamaged original packaging
When returning your purchase to us. We must receive all original products in order to process your return or exchange request.
To return your product, please contact us at firstname.lastname@example.org at the following email address:
•Product purchase name
• Your purchase order number
•reasons for return
After receiving your email, our customer support staff will assist you with the rest of the return process.
Do not send us anything unless instructed.